Privacy Policy

Last Updated: 02/02/24

Welcome to Smart Design And Build ("we," "our," "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.smartdb.uk] (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register on the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Square/PayPal/Stripe/etc.], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2. Use of Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience on the Site.

  • To provide and manage the services you request.

  • To process transactions and send you related information, including purchase confirmations and invoices.

  • To improve the Site and optimize your user experience.

  • To send you promotional information, such as newsletters, or information about our services.

  • To respond to your comments, questions, and customer service requests.

  • To protect the security of our Site, enforce our terms and conditions, and prevent fraud.

  • To comply with legal obligations and regulations.

3. Sharing Your Information

We may share the information we collect in the following situations:

With Third-Party Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These services may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

With Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions.

For Legal Reasons
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete the personal data we hold about you.

  • Object to or restrict the processing of your personal data.

  • Withdraw your consent to the processing of your personal data, where we have relied on your consent to process your data.

To exercise these rights, please contact us at [info@smartdb.uk].

7. Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Last Updated” date of this Privacy Policy.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: info@smartdb.uk
Phone: 0330 1338570
Address: 71-75 Shelton Street, London, WC2H 9JQ